Shipping Policy

Slidingwindow.in

(A product of Samadhana Source Distributors Pvt. Ltd.)

Slidingwindow.in is committed to delivering your customized Aluminium windows, uPVC windows, doors, and blinds safely and on time. Since all products are made-to-order as per your measurements and specifications, delivery timelines include measurement, manufacturing, and installation.

1. Service Areas

Currently, Slidingwindow.in provides delivery and installation services in:

1. Mumbai
2. Navi Mumbai
3. Thane

We will expand to other cities soon.

2. Order Processing Timeline

Your order follows these steps:

1. Order confirmation
2. Measurement verification visit
3. Final size and specification confirmation
4. Manufacturing
5. Delivery and installation

3. Manufacturing and Delivery Time

Estimated timeline:

1. Measurement visit: 1–3 working days after order confirmation
2. Manufacturing: 5–10 working days after final measurement confirmation
3. Delivery and installation: 1–3 working days after manufacturing completion

Total estimated time:

7–15 working days

Delivery time may vary depending on:

1. Product type
2. Quantity
3. Customization level
4. Location
5. Availability of materials

4. Shipping Charges

Shipping and installation charges depend on:

1. Order size
2. Location
3. Product type

Shipping charges, if applicable, will be clearly communicated before order confirmation.

In many cases, shipping is included in the total order cost within our service areas.

5. Delivery and Installation Process

Slidingwindow.in provides complete delivery and installation service.

Our service partner will:

1. Deliver the product safely
2. Install the window, door, or blinds
3. Ensure proper fitting and functionality

Customer presence is required during installation.

6. Delivery Schedule

Delivery and installation are available between:

9:00 AM to 9:00 PM (Monday to Sunday)

Delivery date and time will be coordinated with customer convenience.

7. Delivery Delays

Delivery may be delayed due to:

1. Customer rescheduling request
2. Site readiness issues
3. Unexpected material delays
4. Weather or transportation issues

In such cases, our team will inform you in advance.

8. Product Inspection at Time of Delivery

Customer is requested to check:

1. Product condition
2. Product specifications
3. Installation quality

Any issue must be reported within 48 hours of installation.

9. Damaged Product During Delivery

If product is damaged during delivery or installation:

1. Slidingwindow.in will repair or replace the product
2. No additional cost will be charged to customer

10. Customer Responsibility

Customer must ensure:

1. Site is ready for installation
2. Proper access is available
3. Someone is present during installation

11. Contact for Shipping and Delivery Support

Customer can contact Slidingwindow.in via:

1. Phone support
2. WhatsApp support
3. Email support
4. Website contact form

Our team will assist you promptly.

12. Our Commitment

Slidingwindow.in ensures:

1. Safe delivery
2. Professional installation
3. Transparent timelines
4. Reliable service

We aim to provide a smooth and hassle-free experience from order to installation.