Privacy Policy

Slidingwindow.in

(A product of Samadhana Source Distributors Pvt. Ltd.)

Mumbai, Maharashtra, India

Slidingwindow.in respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.

By using Slidingwindow.in, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you use our website, place an order, or contact us, we may collect:

1. Full name
2. Mobile number
3. Email address
4. Delivery and installation address
5. Payment information (processed via secure payment gateways)
6. Account login details (if registered)

Order and Measurement Information

1. Window and door measurements
2. Product customization details
3. Installation preferences
4. Service requests

Technical Information

When you visit our website, we may collect:

1. IP address
2. Browser type
3. Device type
4. Pages visited
5. Website usage data

This helps us improve user experience.

2. How We Use Your Information

We use your information to:

1. Process and manage your orders
2. Schedule measurement and installation
3. Provide customer support
4. Send order updates and service notifications
5. Improve our website and services
6. Prevent fraud and ensure security

We do not sell your personal information.

3. Sharing of Information

We may share your information only with:

1. Authorized service partners for measurement and installation
2. Payment gateway providers for secure payment processing
3. Delivery and logistics partners
4. Legal authorities if required by law

All partners are required to maintain confidentiality.

4. Payment Security

Slidingwindow.in does not store your debit/credit card details.

All payments are processed securely through trusted payment gateways using encryption and secure protocols.

5. Data Protection and Security

We implement appropriate security measures to protect your information, including:

1. Secure servers
2. Data encryption
3. Access control
4. Restricted internal access

We take reasonable steps to protect your data from unauthorized access.

6. Cookies and Tracking

Our website may use cookies to:

1. Improve website performance
2. Remember user preferences
3. Enhance browsing experience

You can disable cookies in your browser settings if preferred.

7. Customer Rights

You have the right to:

1. Access your personal information
2. Request correction of incorrect information
3. Request deletion of your account data (subject to legal requirements)

To request changes, contact us through our support channels.

8. Third-Party Links

Our website may contain links to third-party websites. Slidingwindow.in is not responsible for their privacy practices.

9. Data Retention

We retain your information only as long as necessary for:

1. Order processing
2. Legal compliance
3. Customer support

10. Children's Privacy

Slidingwindow.in services are not intended for persons under 18 years of age.

We do not knowingly collect information from minors.

11. Changes to Privacy Policy

Slidingwindow.in may update this Privacy Policy from time to time.

Updated versions will be posted on this page.

12. Contact Us

For privacy-related questions or concerns, contact:

Slidingwindow.in

Samadhana Source Distributors Pvt. Ltd.

Mumbai, Maharashtra, India

Email: support@slidingwindow.in

Phone: +91-XXXXXXXXXX

13. Customer Trust Commitment

We are committed to protecting your privacy and ensuring safe, secure, and transparent service.

Your information is used only to provide better service and improve your experience.